Your questions

Book
Pay for my stay

Camping La Ferme
Lake Annecy

Frequently asked questions

HOW DO I MAKE MY RESERVATION?

The easiest way is to book online through our secure booking page. By booking this way, you will be offered all our different payment methods.

CAN I FIND A BETTER RATE ELSEWHERE?

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

IS IT POSSIBLE TO PAY IN SEVERAL INSTALMENTS FREE OF CHARGE?

HOW DO I TAKE OUT HOLIDAY CANCELLATION/INTERRUPTION INSURANCE?

ARE YOU VACAF ACCREDITED?

WHAT DO THE PRICES INCLUDE?

ARE BABIES INCLUDED IN THE ACCOMMODATION CAPACITY?

DO YOU HAVE BABY EQUIPMENT?

ARE PETS ALLOWED?

CAN I BOOK FOR A BIRTHDAY, BACHELOR PARTY OR ANY OTHER EVENT?

IS IT POSSIBLE TO HAVE A MAP OF THE CAMPSITE?

IS IT POSSIBLE TO BOOK 2 PITCHES NEXT TO EACH OTHER?

HOW DOES CANCELLATION INSURANCE WORK?

HOW CAN I CONTACT YOU?

Questions about your stay

WHAT IS THE COOL’N CAMP APPLICATION?

Cool’n Camp is our free mobile application: it lets you find out about the entertainment available during your holiday, the activities offered by the campsite and its partners and all the practical and useful information you need to make your stay unforgettable.

You can download it for free now at:

Google Play : https://play.google.com/store/apps/details?id=com.pcb.coolncamp

AppStore : https://itunes.apple.com/app/cooln-camp/id970396480?mt=8&ign-mpt=uo%3D2

WHAT ARE THE ARRIVAL AND DEPARTURE TIMES?

DO I NEED A DEPOSIT?

IS THERE A TELEVISION IN MY ACCOMMODATION?

ARE BLANKETS AND LINEN PROVIDED?

CAN I USE A BARBECUE DURING MY STAY?

CAN I PARK A SECOND VEHICLE ON MY PITCH?

CAN I RECHARGE MY ELECTRIC VEHICLE ON MY PITCH?

IS WIFI AVAILABLE ON THE CAMPSITE?

ARE SWIMMING SHORTS ALLOWED IN THE POOLS?

WHAT DO I DO IF I ENCOUNTER A PROBLEM ON SITE?